Madan Bajpai

Key Organization

Modi Xerox

Hutch

Vodafone

Aircel

 

Area of Expertise

QMS

Service Benchmarking

Lean Projects

TTQ

Partner Management

LMS

Business KPI Management & Delivery

Madan Bajpai

A Dynamic go-getter with demonstrated people management skills in leading large Teams, institutional and government sales, dealer/distributor network management, Franchise network management and launching new products.

A management graduate with 3 decades of experience in Sales, Marketing and Business Development in Indian and overseas assignments with FMCG, Office Automation and Telecom majors like Coca Cola, Xerox, Hindustan Unilever Ltd., Bharti Airtel Ltd., Aircel Ltd. & Reliance Communications.

Education & Certifications

  • Lean Six Sigma Certified from QAI
  • Certified Nex Gen Manager from Harvard
  • Certified Quality Trainer from Aircel Academy
  • Certified BPO Quality Analysist from QAI
  • Postgraduate Diploma in Marketing & Sales Management
  • Postgraduate in Sociology
  • Diploma in Electronics Engineering
  • Bachelor’s degree in Humanities from the University of Kanpur.

Major Projects

  • Recognized as “Exceptional Contributor” in Airtel for 2004-05 for turning around the

Retail Market in Mumbai leading to dominance in Incremental Market Share.

Customer Experience, Effort & Loyalty Track @ Aircel

  • B2B & B2C Service Benchmarking @ Aircel
  • Institutionalizing

Interests

  • Adventure sports
  • Fitness & Yoga